ACKNOWLEDGEMENT OF COPYRIGHTS AND REGISTERED TRADEMARKS: DirecTV® , is a trademark of DirecTV, Inc.  DISH Network® is a trademark of DISH Network, Inc., a unit of EchoStar Communications Corp. All other service marks, trademarks and logos contained herein belong to their respective owners.
NO EXPORT:  Current written agreements with some manufacturers and providers we represent prohibit export.  All items are offered for sale ONLY TO US RESIDENTS and to those residents of Puerto Rico, the US Virgin Islands, and other US territories.

Warranty:  Items we sell are NEW (unless stated otherwise in the item description) and include a 7 Day Warranty from the date of receipt. USED items are "Sold As Is" (without warranty) and are non-returnable and non-refundable. A Return Authorization is required for the return of any item under the 7 Day Warranty. Return shipping is the sole responsibility of the buyer. Please verify your order immediately upon receipt for damage and accuracy.

Returns and Refunds: All returned items are subject to a 15% restocking fee.  Returned items must be in new condition.  We will not refund items that have obviously been used, installed, damaged or destroyed.  Shipping and handling is non-refundable. If this is not clear, please e-mail your questions before purchasing.  (Translation: We don't loan tools or satellite meters for one-time use.  You buy it, you own it.)

Shipping expenses are the sole responsibility of the buyer. Your complete physical street address is required.  Please include your phone number with your shipping information. Local pickup is not available. We primarily ship FedEx Ground,  United Parcel Service (UPS) and US Postal Service Priority Mail but, on occasion, we're forced to use truck-line freight for heavy or oversized items.

Shipping Charges to Alaska, Hawaii, and off-shore US territories may require additional fees:  Shipping charges stated herein are for ground delivery to the 48 continental United States of America. Shipments to Alaska, Hawaii, Puerto Rico, the US Virgin Islands, and other off-shore US territories will require additional fees.  You will receive an invoice requesting payment prior to shipment.

Sales Tax:  Items shipped to recipients within the state of North Carolina are subject to State Sales Tax.  In-state buyers who wish to purchase for resale must submit a copy of their valid North Carolina state resale certificate prior to the completion of the sale.

Pro Satellite Supply shall not be held liable for any damages resulting from the use or misuse of any product we sell. Pro Satellite Supply shall not be held liable for any damages that may occur due to non-delivery or non-availability of any product we offer or sell. Pro Satellite Supply reserves the right to refuse to do business with anyone.

By purchasing any item sold on this website, the buyer agrees to the terms of sale as described herein.

This store was developed for those do-it-yourselfers who don't mind rolling up their sleeves and getting involved in the process and for professional installers seeking a source of quality tools and accessories for cable. satellite, sound, security and home-automation. It is not a dumping ground for cheap foreign-made equipment, bogus satellite cards, or illegal cable boxes.  We are authorized and licensed resellers and do not promote, endorse or condone cable or satellite piracy in any way.  We want your business and promise to work diligently toward securing your trust by shipping quality products promptly at the lowest possible prices. What's more, we'll follow up with technical advice and tips after the sale.  If there's ever a problem, TELL US! But, if there's praise - please tell others.