ACKNOWLEDGEMENT OF COPYRIGHTS AND REGISTERED TRADEMARKS:
DirecTV® , is a trademark of DirecTV, Inc. DISH
Network® is a trademark of DISH Network, Inc., a unit of
EchoStar Communications Corp. All other service marks,
trademarks and logos contained herein belong to their respective
NO EXPORT: Current
written agreements with some manufacturers and providers we
represent prohibit export. All items are offered for sale
ONLY TO US RESIDENTS and to those residents of Puerto Rico, the
US Virgin Islands, and other US territories.
Warranty: Items we sell are NEW (unless stated
otherwise in the item description) and include a 7 Day Warranty
from the date of receipt. USED items are "Sold As Is" (without
warranty) and are non-returnable and non-refundable. A Return
Authorization is required for the return of any item under the 7
Day Warranty. Return shipping is the sole responsibility of the
buyer. Please verify your order immediately upon receipt for
damage and accuracy.
Returns and Refunds:
All returned items are subject to a 15% restocking fee.
Returned items must be in new condition. We will not
refund items that have obviously been used, installed, damaged or
destroyed. Shipping and handling is non-refundable. If
this is not clear, please e-mail your questions before
purchasing. (Translation: We don't loan tools or satellite
meters for one-time use. You buy it, you own it.)
Shipping expenses are the
sole responsibility of the buyer. Your complete physical street
address is required. Please include your phone number with
your shipping information. Local pickup is not available. We
primarily ship FedEx Ground, United Parcel Service (UPS)
and US Postal Service Priority Mail but, on occasion, we're
forced to use truck-line freight for heavy or oversized items.
Shipping Charges to Alaska, Hawaii, and off-shore US
territories may require additional fees: Shipping
charges stated herein are for ground delivery to the 48 continental
United States of America. Shipments to Alaska, Hawaii, Puerto
Rico, the US Virgin Islands, and other off-shore US territories
will require additional fees. You will receive an invoice
requesting payment prior to shipment.
Items shipped to recipients within the state of North Carolina
are subject to State Sales Tax. In-state buyers who wish
to purchase for resale must submit a copy of their valid North
Carolina state resale certificate prior to the completion of the
Pro Satellite Supply shall not be held
liable for any damages resulting from the use or misuse
of any product we sell. Pro Satellite Supply shall not be held
liable for any damages that may occur due to non-delivery or
non-availability of any product we offer or sell. Pro Satellite
Supply reserves the right to refuse to do business with anyone.
By purchasing any item sold on this website, the
buyer agrees to the terms of sale as described herein.
This store was developed for those
do-it-yourselfers who don't mind rolling up their sleeves and
getting involved in the process and for professional installers
seeking a source of quality tools and accessories for cable.
satellite, sound, security and home-automation. It is not a
dumping ground for cheap foreign-made equipment, bogus satellite
cards, or illegal cable boxes. We are authorized and
licensed resellers and do not promote, endorse or condone cable
or satellite piracy in any way. We want your business and
promise to work diligently toward securing your trust by
shipping quality products promptly at the lowest possible
prices. What's more, we'll follow up with technical advice and
tips after the sale. If there's ever a problem, TELL US! But,
if there's praise - please tell others.